Super powered internal mailbox distribution.


Better utilise your staff by automating your central mailboxes.


Let Triage manage your mailbox distribution


Triage is your new mailbox automation tool, freeing up your staff to take on more important tasks. With minimal set up, Triage can redirect emails to the correct department and recipient, and gets smarter and more efficient as it learns the intricacies of your organisation's structure with every email it analyses.

Automate your central mailboxes
Triage can redirect emails to the correct departments and recipients without any human interaction, freeing up your staff's time for more important jobs.

Simple set-up
Getting Triage up and running in easy. Just set up a few general rules and recipients and Triage will handle the rest.

Watch and learn
By monitoring your inboxes, Triage can learn what types of emails need to be redirected and to whom, and is constantly improving with every email it processes.

Who we're working with.


We work with Public Sector organisations nationwide, as well as private and third sector clients across the UK, Europe and beyond.

Carmarthenshire County Council

Intelagent is streamlining Carmarthenshire's IT help desk.

View Case Study

Monmouthshire County Council

Intelagent is helping Monmouthshire's agents handle the real issues.

View Case Study

The AA & BSM

See how Intelagent helped to close the contact centre on Sundays.

View Case Study



We're ready to connect.


Our suite of automation tools can be easily deployed anywhere, with no on-premise infrastructure or maintenance.

We're available on your website or app, across social channels like Messenger and Twitter, and across internal communication channels such as Microsoft Teams, Skype and Slack.

We're easy to integrate with too, with ready-made connectors for most providers including Public Sector API platforms, CRMs and marketing suites such as Microsoft Dynamics 365, Firmstep and MailChimp.


Want to find out more?

Book a free demo today and we'll dig a little deeper into how our products can help you streamline your organisation.